Refund & Cancellation Policy
AffiGon currently operates as a platform that allows Creators to fund their accounts in order to activate features and create webinars. At this stage, AffiGon does not process sales of digital products to end-users, and does not facilitate consumer purchases.
1 Scope of This Policy
This policy covers:
- Creator account funding
- Webinar creation fees
- Platform service charges related to webinars
This policy does not apply to consumer purchases, affiliate commissions, partner payouts, or digital product sales.
2 Creator Account Funding
2.1 Non-Refundable Funding
Funds added to a Creator’s AffiGon wallet are non-refundable once credited. Wallet funds are used exclusively for account activation, webinar creation, and other platform services.
3 Webinar Creation Fees
3.1 Non-Refundable Fees
Fees charged for webinar creation are non-refundable once the webinar has been created or scheduled. This includes initial setup fees and renewals.
4 Exceptional Refunds
Refunds may be considered only under exceptional circumstances, such as duplicate charges or verified technical failures. These are granted solely at AffiGon’s discretion.
5 Cancellation of Webinars
Creators may cancel a webinar; however, cancellation does not entitle the Creator to a refund. Any fees already charged remain non-refundable.
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